What To Expect Before Booking

When staying with Vacation Homes of Hilton Head you can expect the best hospitality and selection of vacation properties on Hilton Head Island. Our staff is made up of professional and highly trained locals who have endless knowledge and recommendations. During your stay if you have any issues we will be sure to address them in a prompt and professional manner. Our clients have come to expect the best when staying with Vacation Homes of Hilton Head and we will continue to provide this at all levels.

Base Rate, Processing Fees, and Taxes

The base weekly rate of all properties is the actual cost to rent the home or villas that you wish to vacation at. All properties have different rates, availability, and seasons. It is important to speak with one of our reservationist to understand the different seasons and get the best rate possible.

Vacation Homes of Hilton Head charges fees including cleaning, damage protection (covers your reservation up to $3,000 in reported accidental damages) as well as a 4.5% processing fee.

South Carolina has a 11% accommodation tax which is based on the base rental rate and other processing fees to abide by all state laws and regulations.

Spa or Pool Heating

If you purchased pool heat, please be advised the heat will not exceed eighty-eight degrees. The guest must add & pay for pool/ spa heat at least 2 weeks prior to arrival. Pool/ spa heating fee is subject to a 4.5% credit card processing fee. NOTE: Pools will not be able to be heated Memorial Day- Labor Day. There will be no refunds issued for pool heating issues due to complications from extremely cold temperatures. If you book less than 30 days in advance, you must notify Vacation Homes of Hilton Head at the time of booking that you want pool heat and understand that it might not be available or subject to additional fees. Those within 72 hours of arrival as well as in-house guest requests for last minute heat will unfortunately not be honored.

Pass Fees

Vacation Homes of Hilton Head does charge for car passes for guest staying in villas or homes behind security gates. All gate passes must be paid for prior to check in.

Best Price Guarantee

When booking directly through Vacation Homes of Hilton Head you are guaranteed to get the best rate possible. Our website is up to date on availability and pricing but it is always a good idea to speak with one of our reservationist to make sure all current promotions are applied to your reservation; this way you will receive the absolute best price.

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